1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website operators.
This Cookie Policy explains what cookies and similar tracking technologies we use on the Scanbook platform at www.scanbook.uk (the "Platform"), why we use them, and how you can manage your preferences.
This Policy should be read alongside our Privacy Policy, which explains how we process personal information more broadly.
2. Who We Are
The Platform is operated by Connective Ltd, trading as Scanbook, a company registered in England and Wales (Company No. 11148446), with registered office at Unit Da2 Sutherland House, 43 Sutherland Road, London, E17 6BU. For cookie-related queries, please contact us at info@scanbook.uk.
3. Types of Cookies We Use
Strictly necessary cookies are essential for the Platform to function and cannot be switched off.
Performance and analytics cookies allow us to count visits and understand how users interact with the Platform. We use Google Analytics for this purpose.
Functional cookies enable enhanced functionality and personalisation, such as remembering your preferences or region.
Marketing and advertising cookies may be set through the Platform by advertising partners and are only placed with your explicit consent.
4. Cookies We Use
The table below lists the key cookies currently in use on the Platform:
| Cookie Name | Purpose | Provider | Duration | Category |
|---|
| _ga, _gid | Analytics | Google Analytics | Session / 2 years | Performance |
| _stripe_mid, _stripe_sid | Payment security | Stripe | 1 year / session | Strictly necessary |
| sb_session | User session | Scanbook | Session | Strictly necessary |
| sb_consent | Cookie consent | Scanbook | 1 year | Strictly necessary |
| _fbp | Advertising (if enabled) | Meta / Facebook | 3 months | Marketing |
5. Third-Party Cookies
Some cookies on the Platform are set by third parties, including Google Analytics for usage analytics and Stripe for secure payment processing. We do not control third-party cookies and their use is subject to each provider's own privacy and cookie policies.
6. Legal Basis for Using Cookies
Under PECR and UK GDPR, strictly necessary cookies do not require consent. For analytics, functional, and marketing cookies, we rely on your consent collected via our cookie consent banner.
Where we rely on consent, you have the right to withdraw it at any time.
7. How to Manage Your Cookie Preferences
When you first visit the Platform, you will be presented with a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customise your preferences by category. You can revisit and change your preferences via the "Cookie Settings" link in the footer.
You can also control cookies through your browser settings. Disabling cookies may affect the functionality of the Platform.
For analytics opt-out specifically, you may use the Google Analytics Opt-Out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
8. Do Not Track
Some browsers include a Do Not Track feature that signals to websites that you do not wish to be tracked. The Platform does not currently respond to DNT signals, as there is no universally accepted standard for how to interpret them.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in legislation, or improvements to the Platform. The updated version will be posted with a revised "Last Updated" date.
10. Contact Us
Connective Ltd (trading as Scanbook), Unit Da2 Sutherland House, 43 Sutherland Road, London, E17 6BU.
Email: info@scanbook.uk | Website: www.scanbook.uk/cookie-policy
Connective Ltd | Company No. 11148446 | England & Wales | www.scanbook.uk
